Care for them, together, and we're here when you need a hand.
Whether you're stuck on a setup step, have a privacy question, or just want to say hi, we're a small team that reads every message.
Hi there. Tell us what's up. Moa will fetch a human.
Pick the inbox that fits your question
Three doors, all opened by humans. Use whichever feels right; we'll route if needed.
General questions
Setup, features, feedback, bugs, or just to say hello. The catch-all inbox.
Privacy & data
Data export, deletion, GDPR / DPDP / PIPA requests, or any privacy concern.
Legal & terms
Terms of Service questions, copyright notices, or compliance inquiries.
Response time
Within 2 business days, often the same day.
We're a small team, small enough to actually reply.
Quick answers
Most folks ask about these
Tap to expand. If your question isn't here, write to us. We update this list as we learn what helps.
Pet emergency? Don't email. Call your vet.
MoaTails is a tracking tool, not a medical service. For urgent pet health issues, contact your veterinarian or a 24/7 emergency vet clinic right away.
Can't find what you need?
Email hello@moatails.com and we read every message.
Bhagwat & the MoaTails team
Built by pet people, in Noida, India.